Frequently Asked Questions
Everything you need to know about your Banana Ball gear.
What makes Banana Ball equipment different from standard sports gear?
Our equipment is engineered with high-performance, ergonomic designs and premium materials to ensure maximum durability and a unique grip that stands out on the field.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear ready for the next game.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, certain apparel items must have tags attached.
Do you offer international shipping?
Yes, Banana Ball ships worldwide. International delivery times vary by location but generally range from 7 to 14 business days.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's journey in real-time.
Are your products covered by a warranty?
Yes, all Banana Ball hardware and equipment come with a 6-month manufacturer's warranty against defects in materials or craftsmanship.