Returns & Exchanges
At Banana Ball, we want to ensure you are fully satisfied with your sports gear, which is why we offer a 30-day return window for all unused and original-condition equipment. If your purchase doesn't meet your performance standards, follow our simple process to initiate a return or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the gear is securely packed to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.
Drop Off and Track
Take your package to any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing